Question 1

What is the difference between and individual and a mass release?

Accepted Answer

During an individual release, each butterfly is packaged in its own small envelope. These envelopes are pased out to guests to be released at a designated time. With a mass release, anywhere from 10 to 200 or more butterflies are released from a decorative box or boxes at a designated time.  You can also opt to do a combination or an individual and a mass release.

Question 2

How many butterflies should I order?

Accepted Answer

For an individual release, one butterfly per guest is ideal.  If your budget does not allow for this, one butterfly per couple or every other guest will still create a beautiful visual display.  If you choose a mass release, a minimum of 20 butterflies is recommended.

Question 3

How far in advance should I order butterflies?

Accepted Answer

We recommend ordering painted lady butterflies at least one week prior to your event date but often have them available last minute.  Monarch and gulf fritillary butterflies should be ordered at least four weeks in advance.  We reserve the right to substitute butterflies of equal value if your order is placed less than four weeks prior to your event date.

Question 4

Do you ship anywhere?

Accepted Answer

Bright Sky Butterflies raises Louisiana native butterflies and delivers them solely to destinations in the State of Louisiana.

Question 5

Do you deliver to locations in Lafayette Parish?

Accepted Answer

We sure do! Bright Sky Butterflies offers FREE delivery to any destination in Lafayette Parish, Louisiana. Someone must be present to receive live butterfly orders. An email will be sent to you after your order is confirmed to arrange a delivery date, location and time.

Question 6

How are butterflies shipped?

Accepted Answer

After being well fed, butterflies are carefully packaged in paper or glassine envelopes and placed inside a sturdy, insulated container with ice packs.  Butterflies are cold-blooded and will remain still inside their cool container.  They are always shipped FedEx Priority Overnight and arrive to you the day prior to your event in most cases.  We ship to all destinations in the State of Louisiana.

Question 7

Can I release butterflies in any type of weather and/or any time of day?

Accepted Answer

Absolutely not!  Temperatures must be above 65 degrees Fahrenheit for a butterfly release.  Butterflies are cold blooded and are unable to move in cold temperatures.  In order to give them sufficient time to find food and shelter prior to nightfall, butterflies must be released between 10am up until one hour prior to sunset.  Butterflies must never be released in heavy rain, strong winds or cold weather conditions.

Question 8

What is your cancellation policy?

Accepted Answer

For live butterfly orders, you may cancel for any reason with 7 (seven) days or greater notice given for a full refund.  A 10% cancellation fee will be charged for cancellations with less than 7 (seven) days' notice.  There are no refunds for orders cancelled within 48 hours prior to the scheduled ship/delivery date.

Question 9

Do you offer a guarantee?

Accepted Answer

We guarantee your butterflies will arrive alive or your money back. In the unlikely event that one or more butterflies expire during shipping, please photograph the deceased butterflies and email this to us within 7 (seven) days of your event date for a refund. We cannot guarantee a successful butterfly release if butterflies are released in incliment weather, after sunset or in temperatures lower than 65 degrees Fahrenheit.